Customer Service / Tech Support (0-1 yrs)
Pranidhi solutions – Hyderabad, Andhra Pradesh
Customer Service Associate Responsibilities
Customer Service Associate Responsibilities and Duties
Provide excellent customer service to improve business performance.
Greet, address and thank customers in friendly and professional manner.
Understand customer requirements so as to provide appropriate clarifications and solutions.
Route and direct customer requests to appropriate personnel.
Contribute ideas to resolve customer problems to improve productivity.
Work within various teams to ensure outstanding customer service.
Maintain broad knowledge of customer products and services.
Participate in meetings and activities held to improve customer satisfaction and business performance.