Technical Support Associate (1-3 yrs)
pioneer callnet Consultant. – Mumbai, Maharashtra
Technical Voice,Windows,
1) Candidates should be well versed with Window 8/8.1 and Win 10 and should at least have installation knowhow.
2)Candidates should be well versed with installation of devices like printers for a computer network and should have the know how to deal with driver conflicts.
3) Candidates should be well versed with configuring multiple email clients from MS Outlook to third party email clients like Incredimail, Eudora or Thunderbird.
4) Candidates should have knowledge of installing security softwares like Norton Antivirus/McAfee Security Centre and addressing issues with these third party softwares.
5) Candidates should be well versed with connectivity issues(network/internet) and should be able to put up a wireless network involving multiple devices/computers.
6) Candidates should be well versed with addressing issues with productivity software suites like MS Office/Excel/Powerpoint.
They should have an approach towards resolving customer’s technical concerns by researching the issues on google and providing a solution . Please note that the training period for this group is only for a week which translates that these candidates should be well versed in the technical aspects of all third party software or should have an acumen towards finding a resolution independently by researching on the web and providing a solution.
Kindly Revert with your updated resume at (email hidden) or call on (phone hidden)