Technical Helpdesk (Male) at Navi Mumbai (0-4 yrs)

Microlink Solution Pvt Ltd – Mumbai, Maharashtra

Dear Candidates , Greetings of the day! Microlink Solutions Pvt Ltd., a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value Added Services to its Corporate and Institutional Customers. Microlink is charting out new avenues & territories for a strong & exponential growth for which, we are looking out for experienced, talented, & dynamic team members who has the right Attitude, Ability and are prepared to meet up challenges of future growth. We have immediate requirement for Technical Helpdesk (Male) at Navi Mumbai Key Responsibilities/Outcomes: Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for Internal and External customers. Escalates complex problems to higher level of expertise within organization. Key Qualifications: Experience 0 to 2 Years (fresher can apply) Education : Diploma / Bachelor of Engineering (BEng / BE), Instrumentation Technology Excellent verbal and written communication. Willingness and ability to work in shifts (24 x 7). Good Knowledge On Operating Systems, Hardware, Networking OR Instrumentation and coordination skills Team Player. Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.) Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions Ready to join immediate basis Interested and eligible candidates are requested to mail your CV on (email hidden) For, Further any clarification, pl feel free to contact us on (phone hidden). With regards Venkatesh Pillai Microlink Solutions Pvt.Ltd. Ahmedabad M: (phone hidden) Tel: 079-(phone hidden)3 / 84 E-mail: (email hidden) www.microlink.co.in