Professional Experience

Project Coordinator

Company :Ericsson Global India Pvt. LTD

Exp : 8 Year(s) 3 Month(s)

CTC : INR 400000 Per Year

Key Skills Project Management

Responsibilities • Handle stakeholder engagement: manage relationship building confidence & trust • Ensure project progress arranging meetings & customer events • Drive project execution: track project activities , monitor & handle changes, conflicts & escalations • Preparing reports for the network downtime. • Fetching data from the servers and preparing reports and graphs as per requirements • Develop the PM discipline: simplify processes, methods & tools with innovative ideas • Manage the internal/external customer relation within the scope of the request/agreement • Manage structured knowledge transfer, proper documentation & information sharing • Mentor and coach team members to realize their maximum potential

Achievements Key Skills • Knowledge about Incident/Change/ Problem Management • Vendor management • Handling Customer Escalations • Handle Audits • Ensure that project is compliant to all the parameters listed by the Organization • Basic knowledge of SQL DB • Basic Knowledge of Linear regression algorithms • Basic Knowledge of Logistic Regression • Good in analytical, investigation and troubleshooting technique • Excellent Management and leadership skills • Working with MS Excel • Build jobs using Jenkins • Basic knowledge of Tools Git and Dockers • Basic knowledge of IP networking and routing • Application installations, configurations, and day­to­day administration • Alarms monitoring on BMC ProactiveNet • Ticketing tool BMC Remedy IT Service Management