IT Business Analyst Job (2-7 yrs)

RAWALWASIA GROUP PVT LTD. – Surat, Gujarat

Escalation Management, Business Process

Job Description IT Business Process Partner position is a leader in the IT organization and is the information liaison, and relationship builder, for all cross-functional processes and process-related issues and influences others both inside and outside of the department by bringing the departments information to bear on process-related issues. Responsible for managing and mentoring IT employees across project / program initiatives to ensure quality outputs and deliverables. Provide leadership and accountability for issues and issue escalation management for the business unit; analyzing and assessing the impact of systems-related issues, ensuring the proactive surfacing of potential process issues and flagging of recurrent or systemic issues, and prioritizing and building business cases for issue resolution. An expert in conducting analysis of reports, testing systems and processes, and validation of information and system integrity. Responsible for the integration of solutions back into cross-functional processes, overall optimization of all business processes within the department, and the identification of efficiencies between and among department functions. Primary responsibilities involve business relationship and demand management, technology roadmap and product ownership as well as business solution delivery/execution. Functional Area: Statistics / Analytics Industry: IT - Software Skills: Escalation Management Business Process Validation Other Skills: Demand Management