Desktop Support Engineer (1-2 yrs)

PCS Technology Ltd .Mumbai, Maharashtra

good communication skill

READ AND APPLY “Excellent opportunity for experience Desktop Engineers (L1) in IT MNC for graduate male” Designation: - IT Desktop Engineers (L1) Location :- LOWER PAREL Vacancy :- 2 Education:-10th ,12th , Graduate / IT Diploma holder Language :- English communication skill Work experience :-1 + years Job timing: - General Shifts Net salary:- 7k to 8k + PF +ESIC +PT as per interview round Job Description :- Installing & configuring of all types Windows 98/ 2000/ XP/ 7 Creating & setting profiles to user for customizing desktop. Installation or configuration /troubleshooting of various applications software for ms outlook, mail access,internet explorer,ms office,java,LAN setup,pc hardware components. Desktop support upto client level include hardware/software/ networking problem. Install/configuration/maintain then regular updates of antivirus. Installing&troubleshooting of local &network printer assembling of computer E-mail Client: Hands on experience on MS outlook. Customer facing & presentable as the role requires to support critical Users Able to operate effectively in a team environment with both technical and nontechnical team members  Able to manage time effectively, set priorities appropriately, schedule calls Skills:- Excellent communication skill should have good knowledge in computer HARDWARE SOFTWAREof IT passionate with work & multitasking kindly provide your updated cv with photos or also can refer to your friends Regards&Thanks RUCHIKA ALACKAL (SR. HR EXECUTIVE ) PCS Technology Ltd . website:-www.pcstech.com contact no:-(phone hidden)17/(phone hidden)168

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"Excellent opportunity as IT HelpDesk in leading Mnc for female graduate” Location :-LOWER PAREL Vacancy :- 2 Designation: - IT Helpdesk Executive /IT front desk/IT call coordinator Language :- English communication skill Work experience :-1+ years Job timing :-general shift Education:-any graduate Salary:-Best in industry Job Description :- Responding or handling all IT requests calls Allocating the calls logged by users to follow engineers Managed the service directs database Should have excelleny customer service skills Prioritizing the calls as per the needs of the process Should be good in vender coordination and management Escalating the hardware issue to the vender and &follow up on the same Supported other departments and projects as assigned Should be good in ms outlook,ms excel,ms word Should have exceptional ability to manage multiple projects in timely manner Resolving the calls &ensure the call closure is also maintained Preparing the daily/weekly/monthy reports and consolidate all engineers reports and flash it to a all Skills:- Good communication skill& smart personality Passionate with work ,multitasker& hardworking expert in ms excel/call coodination /client relationship kindly provide your updated CV with photos in my email id ruchika.alackal@pcstech.com current company,current esignation,current net salary,notice period Regards&Thanks RUCHIKA ALACKAL (SR. HR EXECUTIVE ) PCS Technology Ltd . Website:-www.pcstech.com Contact no:-912241296017/9920594168

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