Customer Service / Tech Support (0-1 yrs)

Delphic Jobs – Bangalore, Karnataka

oral and written communication skill

Candidate should possess excellent oral and written communication skills Candidate should have 6 months to 5 years of experience in Customer Support Process. Prior experience in Customer Service industry will be an added advantage. Responsible for dealing with International Clients Responsible for dealing with Clients' Queries Minimum of two years of customer interaction or customer support experience strongly preferred, either by phone or face to face Previous experience mentoring peers or leading a project strongly preferred Previous negotiation skills strongly preferred Must be willing to work in an environment that requires some amount of phone-based customer interaction Proficiency with expert computer functions including MS Office suite strongly preferred Previous experience mentoring peers or leading a project strongly preferred Previous negotiation skills strongly preferred Must be willing to work in an environment that requires some amount of phone-based customer interaction Proficiency with expert computer functions including MS Office suite strongly preferred