Customer Service / Tech Support (0-1 yrs)
D2V Software Solutions PVT LTD – Bangalore, Karnataka
Receive inbound calls and respond to customer
Job Description:
We are Hiring experienced/fresher candidates for the position of Customer Support Executive(International Voice Process for Australian customer),
Receive inbound calls and respond to customer inquiries (Australian international process).
Generate customer interest in the services or products offered by the company.
Provide personalized customer service by responding to the needs of the customers.
Evaluate problems of the customer and provide logical lasting solutions.
Manage and update customer database with the status of each customer.
Manage filing, mailing, correspondence and other management tasks.
Taking care of customer satisfaction.
Handling inbound calls through voice, chat & remote.
Education:
Graduate/ Undergraduate in any discipline.
Job Type: Full-time
Salary: 200,000.00 /year
Job Location:
Bangalore, Karnataka