Customer Service Executive (1-5 yrs)

Market Dynamics Networks. – Mumbai, Maharashtra

Good Communication Skills, Negation Skills, Convincing Skills

Urgent Job Opening For The Post of Customer Service Executive(Female) Exp: 1 - 3 Years Key Skills: Excellent verbal and written communication skills. Job Profile: Ability to process transactions/ placing collections calls as per the Clients requirement Maintaining Client focus all the time and answering to Clients Complaints /Queries using the standard guidelines Sending monthly statement to all our customers Follow up with clients Calling customers for payment promises and query resolutions Resolving issues to get invoices paid in timely manner Escalation of unpaid invoices as per the hierarchy Preparing weekly dashboards to see the collection progress Attending business meetings to discusses particular report. Interested candidate send resume on (email hidden) Note: Candidate Preferred from Andheri & near by location. Regards, Yogita Vanjare Manager - HR & Admin Market Dynamics networks Tel:0(phone hidden)016(Direct) Tel:0(phone hidden)018(Board)