Client Servicing Executive (1-3 yrs)

Evolutionco.Mumbai

Client Servicing, Account manager.

1. Establish and cultivate relationships with the company's clients. Providing on-site support and telephone support to Clients. 2. Meet client needs so and ensure successful delivery of projects, resulting in profits for the company. 3. Proactively introduce new products (upselling), respond to client inquiries and find solutions to client issues such as those dealing with billing. Maximizing our services use, value and revenue potential with clients 4. Manage the account, internal processes and deliverables from start to end of the projects assigned to them. Negotiating and closing contracts and delivering customer values. 5. Understand and manage the billing on the account 6. Contributing to product development and service development initiatives. 7. Implementing and adhering to, inter-departmental processes, if the need be. 8. A natural proclivity to formulate on-the-go strategies while managing the account. 9. Basic research skills to gain understanding of new clients/projects

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We work with world’s leading global conglomerates: Cisco, Capgemini, WNS, Mahindra & Mahindra, Mahindra M2ALL.com, Mahindra Lifespaces, Mahindra Logistics, HDFC Bank, Tata Power, Times Group, Hindustan Unilever, Ponds, Axe, Sunsilk, Be Beautiful, Vaseline, Fair & Lovely, Dove, Lakme, Godrej Group, NSDL, Project Management Institute, Wells Fargo, HCC – Lavasa, Zycus, Care Ratings, Antuit, Nelito, 5 Elements HR, Trend Micro and more. We provide solutions across sectors: Ecommerce, Real Estate, Corporate IT Solutions (custom solutions, intranets, etc.), Logistics, IT & ITeS, Retail, Banking, and more. Our team comprises of strategists and analysts (applications / campaign / digital solutions), UI/UX designers, interactive creative – visualizers, designers and writers, software and app programmers, account managers, campaign managers, digital marketers – social and search. We put people first in everything we do; our team shares a common vision and passion to create engaging end-customer experiences through the intersection of human behavior, design and technology https://goo.gl/nyEGMF

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