Asst Manager Cinemas / Cinemas Manager (3-6 yrs)

Focus Ideas – Kochi, Kerala

CINEMAGUEST RELATIONCustomer Relationship ManagementCOUSTOMER COMPLAINTS

Position: Asst Manager Cinemas / Cinemas Manager Location: Kochin Experience: 3-6 years Industry: Media / Entertainment / Internet Functional Area: Sales , Retail , Business Development Role Category: Channel Sales Role:Client Relationship Manager Keyskills : CINEMAGUEST RELATIONCustomer Relationship ManagementCOUSTOMER COMPLAINTS Job Description : • Supervising Briefings • Handling Customer Complaints and Irate Customers • Handling Show Delays, Show cancellations, Audi shifting • Close Detailing of Work Areas in terms of Cleanliness, inventory availability and overall look and feel. • Ensuring adherence of all Entt. Tax Regulations. • Daily cash submission to Accounts. • Supervising Inventory Management at Stores • Analyzing COGS and controlling the same. • Supervising the Maintenance of Float Registers. • Maintaining Excess Register. • CAYG • Weekly Staff Training and reporting training needs of staff members to CM. • Primary Service Recovery. • Key Management • Handling Mobile Communication. • Supervises Weekly LAM and reports the advances to CM. Work activities • Planning, developing and supervising promotional and advertising projects. • Recruiting, training and managing staff. • Collaborating with community representatives to promote film within the local community. • Undertaking administrative tasks; setting shift rotas and organising staff payment. • Ensuring the venue, facilities and staff meet stipulated health and safety regulations. • Managing budgets. • Dealing with enquires from the press and public. • Ensuring the cinema meets set audience targets each month/year etc. Salary : 3 lacs to 3.5 lacs If interested, send updated CV with photo to (email hidden) Or call 0(phone hidden)851