HDFC Bank Credit card Process call center required (0-1 yrs)

I-Expert-Internationla – Delhi, Delhi

BPO / Call Centre / ITES

"Hi Jobseekers Congratulation!! We are hiring 10th/12th/Graduated Fresher’s Customer Care Executives for International & Domestic Bops: (Inbound/Outbound Voice Process verification activation, Collection Process, Retention Process) Job Duties: • customer follow-up • feedback - mails/phones ( communication channel) • Answer calls and respond to emails. • Handle customer inquiries both telephonic and by email. • Manage and resolve customer complaints. • Provide customers with product and service information. • Update existing customer information. • Follow up customer calls where necessary. • Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry. • Review data for deficiencies or errors, correct any incompatibilities if possible and check output. • Generate reports and perform backup operations. • Keep information confidential. • Annual CTC: INR 1, 00,000 - 1, 80,000 Job Criteria: • Excellent Hindi and Average English Communication. • Ability to face challenges. • Follow-up with members. • Outstanding grasping power. • Excellent communication skills. • High spirits to work in glamour industry. • Coordination with Celebrities and New Talents. • Business Development and revenue generation abilities. Fast CAREER Growth with Us - LIFE is what you make it! You can come for the Direct Walk-in on May and collect On-Spot Offer Letter based upon the selection. Regards, Prateek Singhania HR Manager - I-Expert-International Mobile: +91 – (phone hidden) (phone hidden)129 Also Email Your Updated Cv On (email hidden) "